Jeremy Dutton Tech & Business Consulting

About

I’m Jeremy Dutton, a Thunder Bay–based tech and business consultant. I help nonprofits and social services organizations use technology and data in practical ways to strengthen delivery, improve reporting, reduce administrative burden, and help you turn your day-to-day work into clear impact stories that resonate with funders, partners, clients, and your community.

My career started in HR and workforce development, and I spent several years working in social services and the nonprofit sector before moving into tech. That background means I understand the real constraints you’re navigating: limited time, capacity, and the need to stay accountable to funders while serving clients and your community.

Today, I provide flexible support that can be project-based, part-time, hourly, or fixed-scope, depending on your needs. Together, we clarify what you’re accountable for, prioritize what matters most, and identify the improvements that will make the biggest difference.

If you’re curious whether this is a fit, I’d be glad to connect. You can review the services section for the areas I support most often, then reach out to share what you’re working on. Even a short conversation can help clarify priorities and identify a practical next step

Services

Program & Project Delivery

Focus: Keeping funded work on track and moving toward outcomes. Ensuring there are stories to tell.

Program recovery

  • Intake, client & partner re-engagement
  • KPI reset & workflow clean-up

Partnerships and stakeholder coordination

  • External agency coordination, employer relationships, etc
  • Mentor and volunteer recruitment pipelines

Operations & Tools

  • Staff playbooks & tracking sheets

Funder compliance

  • Quarterly reporting & claims support
  • Audit-ready documentation

Proposals, RFPs, and funding requests

  • RFP responses, program proposals, top-up requests, outcomes framing, budget-aligned workplans

Workshop Development, Training, and Coaching

Focus: Practical learning experiences for clients and staff, built around outcomes and real workflows.

Curriculum and workshop design

  • Lesson plans, exercises, handouts, assessments, facilitation guides

Facilitation and delivery

  • In-person or virtual delivery, roundtables, sessions, multi-part series

Coaching

  • 1:1 or small group coaching for clients, staff, or program participants

Topic areas (examples)

  • Technology and business software, including CRM basics and digital workflows, coding, etc.
  • Job search, careers, employability skills, coaching
  • Entrepreneurship and small business operations
  • AI literacy and practical use in organizations and education
  • Excel and reporting for non-analysts

Technology, Data, and Automation

Focus: Keeping funded work on track and moving toward outcomes. Ensuring there are stories to tell.

Tech consulting and solution design

  • Requirements gathering, process mapping, tool selection, implementation planning
  • Job search, careers, employability skills, coaching
  • Entrepreneurship and small business operations

CRMs, databases, and system configuration

  • HubSpot configuration, properties, forms, workflows, reporting dashboards
  • Job search, careers, employability skills, coaching
  • Entrepreneurship and small business operations

Automation and integrations

  • Form-to-database workflows, Zapier-style integrations, document generation, quote automation
  • Job search, careers, employability skills, coaching
  • Entrepreneurship and small business operations

Data and reporting

  • Data cleanup, audits, tracking sheets, dashboards, funder-ready reporting outputs
  • Entrepreneurship and small business operations

Troubleshooting and operational support

  • Data cleanup, audits, tracking sheets, dashboards, funder-ready reporting outputs
  • System troubleshooting, data integrity issues, workflow fixes

Website Development & Optimization

Focus: Websites that support program delivery and outreach, helping clients, partners, and funders quickly find what they need.

Launch a New Website

  • Custom website build (brochure site or more advanced)
  • Mobile-first, responsive design
  • Contact forms and lead capture/li>
  • CMS setup for easy updates

Modernize and Existing Website

  • Rebuild outdated sites without losing content
  • Improve layout, navigation, and page structure
  • Upgrade tech stack as needed (React / Next.js / Astro)
  • Integrate tools you already use (CRM, booking, forms, email)

Get Found Online

  • AI Search Optimization
  • Technical SEO Basics
  • Landing pages for services/programs
  • Analytics set up (so you can measure what's working)

Make Your Site Easier To User

  • Accessibility audits and improvements (WCAG-aligned)
  • Clear headings, readable layout, better contrast
  • Better forms and error handling
  • Faster load times and improved mobile usability

Contact